Contact

Get in touch with 4Drive - we're here to help with your Canary Islands car rental

We're Here to Help

Whether you have a question about your booking, need advice on pickup locations across the Canary Islands, or want to know more about our no-deposit, no-credit-card policy, the 4Drive team is ready to assist. We pride ourselves on fast, friendly support in English, Spanish, Dutch and German.

How to Reach Us

Choose the contact method that suits you best:

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WhatsApp

The fastest way to reach us. Send a message and we'll reply within minutes during business hours.

+31 970 102 88816

Open WhatsApp

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Email

For detailed enquiries, booking changes or general questions about renting a car in the Canary Islands.

[email protected]

We aim to respond within 24 hours.

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Phone

Speak directly to our team. Call us any day between 7:00 and 23:00, Canary Islands time (WET/WEST).

+31 970 102 88816

International rates may apply.

Our Office Hours

Monday - Sunday: 7:00 - 23:00 (Canary Islands time)
Public Holidays: Reduced hours - contact us via WhatsApp or email and we'll respond as soon as possible.

Outside office hours, you can still book online 24/7 through our reservation system on the homepage. All bookings are confirmed automatically by email.

Frequently Asked Questions

Before you contact us, you might find the answer to your question in our FAQ section. We cover topics including:

  • How our no-deposit, no-credit-card system works
  • Payment methods (debit card, cash)
  • Pickup locations at Tenerife South, Tenerife North, Gran Canaria, Lanzarote and La Palma airports
  • Driving licence and insurance requirements
  • Free cancellation policy
  • Taking the car to another Canary island (requires our approval)

Pickup Locations

4Drive operates at the following airports and resorts across the Canary Islands:

  • Tenerife South Airport (TFS) - Aeropuerto Reina Sofia, the main hub for winter-sun flights
  • Tenerife North Airport (TFN) - Aeropuerto Los Rodeos, closer to Puerto de la Cruz and La Laguna
  • Gran Canaria Airport (LPA) - Las Palmas, serving Maspalomas and the south coast
  • Lanzarote Airport (ACE) - Arrecife, gateway to Timanfaya and the Papagayo beaches
  • La Palma Airport (SPC) - Santa Cruz de la Palma, for Caldera de Taburiente and the observatory
  • Hotel delivery - available in Costa Adeje, Los Cristianos, Puerto de la Cruz, Playa Blanca and other major resorts (free, subject to availability)

If you're staying at a hotel and prefer not to visit the airport desk, let us know when you book and we can arrange delivery and collection at your accommodation.

Booking Changes and Cancellations

Need to change your pickup date, location or car type? Or cancel your booking? Contact us as soon as possible:

  • Free cancellation applies up to 48 hours before pickup - you'll receive a full refund.
  • Amendments (date, time, location, car category) are free of charge subject to availability.
  • Within 48 hours of pickup, cancellation fees may apply - contact us and we'll do our best to help.

All changes and cancellations must be made via email or WhatsApp (please quote your booking reference).

Feedback and Reviews

We love hearing from our customers. If you've rented with 4Drive, please leave a review on our reviews page or on Google. Your feedback helps us improve and helps future travellers choose the right car hire company in the Canary Islands.

Business Enquiries and Partnerships

If you represent a hotel, tour operator, travel agency or corporate client and would like to discuss fleet rates, partnership opportunities or bulk bookings, please email us at [email protected] with details of your requirements.

About 4Drive

4Drive is a locally operated car rental company based in the Canary Islands. We specialise in hassle-free, transparent rentals with no hidden fees, no deposit holds and no requirement for a credit card. Every car comes with full insurance (CDW, theft protection and third-party liability), and you can pay by debit card or cash at pickup. We've been serving tourists and residents across Tenerife, Gran Canaria, Lanzarote and La Palma since 2018, and we're proud to be one of the most trusted names for affordable, reliable car hire in the archipelago.

Learn more on our About page.

Data Protection

Your personal data (name, email, phone number, licence details) is handled in accordance with GDPR and Spanish data protection law. We use your information solely to process your booking and communicate with you about your rental. We never share your details with third parties for marketing purposes. Read our full Privacy Policy for details.

Get in Touch Today

Whatever your question or request, the 4Drive team is ready to help. Contact us via WhatsApp, email or phone, and we'll make sure your Canary Islands car rental experience is smooth and stress-free from start to finish.